by Felix | Sep 27, 2018 | Small Business Marketing
As a small business owner, getting more clients and customers is most likely your main and most important goal. However, you don’t want just any customers — you’re looking for the right ones. People who find you at the precise moment they’re looking for the services...
by Felix | Sep 24, 2018 | Felix Medical
The front desk of your medical practice is the first contact point for patients. This is their first impression of your business. The initial call will set the tone for your overall patient experience, and people will start forming opinions right away. Your front...
by Felix | Sep 17, 2018 | Convert Calls into Customers
While we’d love to tell you never to put a phone call on hold, we know that’s not realistic. You’re busy, you’re running your business, it’s inevitable. However, studies have shown that people actually switch brands when they’re tired of being put on hold. So we’ve...
by Felix | Sep 10, 2018 | Lead Generation and Nurturing, Small Business Marketing
When someone expresses interest in your business, that’s a lead. When you receive a Felix call, for instance. But when you get a lead, your work isn’t done. It’s your job to nurture that lead, and convert it into a customer. When we say “nurture the lead,” what we...
by Felix | Sep 3, 2018 | Small Business Marketing, Using Your Felix Account
The information a potential customer or client finds about you online can make or break whether or not they’re going to do business with you. Think about it — when you see a business listing, that might be all you know about the business. You’re going to either pursue...
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